Privacy Policy

Introduction
Knecht Energietechnik GmbH (hereinafter referred to as “the company”) takes the protection of your personal data very seriously. We process your data in accordance with legal regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

This privacy policy informs you about the personal data we collect, how we process it, and the rights you have.

Controller
The responsible party for data processing is:

Knecht Energietechnik GmbH
Address: Ginkgoring 54, 63533 Mainhausen
Email: info@knechtsolar.de

Data Collected
We collect and process personal data that you provide to us in the context of our business relationship. This includes, in particular:

  • Contact information: name, address, phone number, email address

  • Contract data: information related to your order, such as the type and scope of services, payment information, and delivery addresses

  • Technical data: information about your photovoltaic system, including configuration and remote monitoring data

  • Communication data: content from inquiries, emails, or telephone calls

Purpose and Legal Basis for Processing
We process your personal data for the following purposes:

  • Contract performance (Art. 6 para. 1 lit. b GDPR): to fulfill contracts related to the consultation, planning, installation, and maintenance of photovoltaic systems

  • Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR): e.g., to meet tax and commercial law requirements

  • Legitimate interests (Art. 6 para. 1 lit. f GDPR): to optimize our services and customer communication

  • Consent (Art. 6 para. 1 lit. a GDPR): where you have explicitly given consent, e.g., for marketing purposes

Data Sharing
Your personal data will only be shared with third parties if necessary for fulfilling the contract, if there is a legal obligation, or if you have given your consent. Possible recipients include:

  • Grid operators and authorities as part of your system registration

  • Logistics and delivery service providers

  • IT service providers for remote monitoring and maintenance

  • Tax consultants and external auditors for compliance with tax regulations

Data Retention
We store your personal data only for as long as necessary to fulfill the above-mentioned purposes or as required by legal retention periods.

After these periods expire, your data will be deleted or anonymized.

Your Rights
You have the following rights regarding your personal data:

  • Right of access: to confirm whether your personal data is being processed and receive detailed information

  • Right to rectification: to correct inaccurate or incomplete data

  • Right to erasure: to request deletion of your data unless legal obligations require retention

  • Right to restriction of processing: to limit how your data is processed

  • Right to data portability: to receive your data in a structured, commonly used, machine-readable format

  • Right to object: to object to data processing based on legitimate interest

  • Right to withdraw consent: to revoke your consent at any time with future effect

To exercise your rights, please contact us using the contact information provided above.

Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or manipulation. Our security measures are continuously improved in line with technological developments.

Use of Cookies and Tracking Tools
This website uses cookies. Cookies do not harm your device and do not contain viruses. They help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your device by your browser.

Most cookies we use are “session cookies” that are automatically deleted after your visit. Other cookies remain stored until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to notify you about the use of cookies and to allow them only in individual cases, exclude cookies in specific situations or entirely, and enable automatic deletion when the browser is closed. Disabling cookies may limit the functionality of this website.

We use the consent management tool “Real Cookie Banner” to manage cookies and similar technologies (tracking pixels, web beacons, etc.) and the associated consents. Details on how “Real Cookie Banner” works can be found at:
https://devowl.io/rcb/data-processing/

The legal basis for processing personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest lies in managing cookies and similar technologies and related consents.

Providing your personal data is neither legally nor contractually required. However, without your data, we cannot manage your consent preferences.

Change Cookie Settings >

Demographic Data in Google Analytics
This website uses the “demographics” feature of Google Analytics. This allows for reports containing information on the age, gender, and interests of visitors. These data are derived from Google’s interest-based advertising and visitor data from third-party providers. This data cannot be assigned to a specific individual. You can disable this feature via your Google account ad settings or prevent Google Analytics from collecting your data as described in the “Objection to Data Collection” section.

YouTube
Our website uses plugins from YouTube, operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with a YouTube plugin, a connection is established to YouTube’s servers. YouTube is informed about which of our pages you visited.

If you’re logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data is available in YouTube’s privacy policy:
https://www.google.de/intl/de/policies/privacy

SSL Encryption
This site uses SSL encryption for security and to protect the transmission of confidential content, such as inquiries you send to us. You can recognize an encrypted connection by the browser’s address bar changing from “http://” to “https://” and by the lock icon.

When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to Lodge a Complaint
If you believe that the processing of your personal data violates the GDPR, you have the right to file a complaint with a data protection supervisory authority.

Last updated: December 2024, Mainhausen

If you have further questions or concerns, feel free to contact us.